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About Zcooly

Common > About Zcooly

What is Zcooly?

We started in 2012 with the ambition to help schools develop by providing new technologies, work methods and fun learning. By using the popularity of games among young students, we wanted to create an engaging and immersive learning experience.

Today we are more than ten employees, situated in both Gothenburg and Skövde. Zcooly is an amazing mix of teachers, communicators, developers and artists, and we are all passionate about making learning fun.

Each day we contribute to making the learning experience meaningful for many students all over the world. We do this by delivering digital learning tools developed from the student’s perspective, available anywhere, at any time and on any device.

How does Zcooly use my personal information?

We care about your privacy. The General Data Protection Regulation (GDPR) became enforceable on May 25th 2018 and it is important to us that you feel safe using our services. We encourage you to take the time to read through our privacy policy here. If you have any questions you are always welcome to mail us at support@zcooly.com!

The games

Common questions

The games > Common questions

How do I sign up to play the Zcooly games?

It’s easy! Just follow our set-up guide, click HERE.

On which devices can I play the Zcooly games?

You can play our games on iPad, iPhone and Android, any major web browser, Windows and Chromebooks.

What ages are the Zcooly games suited for?

The Zcooly games are suited for children from the age of 5 to 12.

How many games does Zcooly have to offer?

Right now, Zcooly have 10 different games and they are all included in our subscription service!

Family

The games > Family

How do I get Zcooly Play for my family?

If you are using a iPhone or iPad, we recommend you get an Apple subscription for Zcooly.

If you are not using iPhone or iPad, please register on our website and follow the instructions.

What does a Zcooly subscription cost?

For families, a Zcooly subscription is $7.99. And all of your children will get access to all of our educational games, all the time.

How to I cancel my Zcooly subscription?

Visit https://login.zcooly.com in your web browser and log in.
Then go to “My account” and then “Subscription”. To cancel your subscription go to the “Cancel subscription” link.

I forgot my password, how do I reset it?

Visit https://login.zcooly.com/parent/forgot and enter the email address you use to log in to Zcooly. We will then send a mail to you so you can reset your password.

How do I add children in my account?

You need a Zcooly account to add an additional child.
If you got an Apple subscription before Mars 2019, contact us and we will help you to get a Zcooly account.

If you have a Zcooly account you simply log in using your web browser at https://login.zcooly.com.
When you are logged in, go to “My account” and click the green plus button with the text “Add child” at the bottom of the page. Enter the name of the child in the box above and click “Save”.

 

 

Apple subscriptions

The games > Apple subscriptions

How do I create an Apple subscription for the Zcooly games?

Download and install Zcooly app from the AppStore.

Search for “Zcooly” in the AppStore and you will find the Zcooly app.
When you start the app the first time, go to “Try Zcooly for free”, and after you accepted the terms in AppStore, your subscription is activated.

After your free trial the Apple subscription is only $7.99

How can I see whether I have an Apple Subscription or not?

The Zcooly app has settings button in the upper left corner. Click on it and if you see a text saying “Apple subscription code”, you have an Apple Subscription.

How do I cancel the Apple subscription for Zcooly?

In your iPhone or iPad where you first got your Apple subscrition:

  • Go to Settings > [your name] > iTunes & App Store.
  • Go to your Apple ID at the top of the screen, then go to View Apple ID. You might need to sign in with your Apple ID.
  • Scroll to Subscriptions, then tap it.
  • Tap the subscription that you want to manage.
  • Tap Cancel Subscription to end your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.

If you still can’t manage to cancel your subscription we recommend that you go to the Apple support page.

IMPORTANT: Zcooly neither can or is allowed to cancel your Apple-subscription, since subscription agreement was made between you, the user, and Apple, the service provider.

I have an Apple subscription. How can I play Zcooly games on another IOS device than the one I got the subscription on?

On your other device, install the same game app on which you started your Apple subscription.
When you start the installed app on your other device, click “I already have a login” and then you click “Apple subscription”.

Now you need to login to your Apple Account and when this is done, you are logged in and your subscription is active on the new device. Now you can install and play all other games from Zcooly without the need to login to them.

  • Pick up the device you want to use
  • Install the Zcooly app
  • When you start the Zcooly app, choose “I already have an account” and then choose the “apple subscription” option.
  • You can now log in with your Apple account and when you are done your subscription is valid on your other device.

Can't find what you are looking for?

Feel free to contact us at help@zcooly.com or use the form down below!